Privacy Policy

At Centric Fit (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness management software service.

By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Personal Information:

• Name, email address, phone number
• Fitness center/business information and address
• Payment and billing information
• Profile information and preferences

Member Data:

• Member contact information and profiles
• Membership details and payment history
• Check-in/check-out records
• Communication preferences

Technical Information:

• IP address, browser type, and device information
• Usage patterns and analytics data
• Cookies and similar tracking technologies
• Log files and error reports

We use the collected information for the following purposes:

• Provide and maintain our fitness center management service
• Process payments and manage subscriptions
• Send important service updates and notifications
• Improve our software and develop new features
• Provide customer support and technical assistance
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and prevent fraud

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers:

• Supabase: Database and authentication services
• Razorpay: Payment processing for Indian customers
• Vercel: Hosting and deployment services

Legal Requirements:

We may disclose your information when required by law, court order, or government request, or to protect our rights and safety.

Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate security measures to protect your personal information:

• Encrypted data transmission using SSL/TLS
• Secure cloud infrastructure with regular backups
• Access controls and authentication requirements
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze website traffic and usage patterns
• Improve our service performance and functionality
• Provide personalized user experience

You can control cookie settings through your browser preferences.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Portability: Export your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at siddhant.jain15298@gmail.com

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Upon account termination, we will delete or anonymize your data within 90 days, except as required by law.

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including contractual protections and compliance with applicable data protection laws.

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy, please contact us: